UX writer

Who we are

flatexDEGIRO is the leading and fastest growing online broker in Europe, based in Germany, Austria, the Netherlands, Bulgaria & UK. Over 2 million customers put their trust in us every day. We offer a wide range of independent products for the lowest fees, based on modern, in-house state-of-the-art technology.

When flatex merged with DEGIRO in July 2020, flatexDEGIRO became the largest online retail broker in Europe. In a time of bank consolidation, low interest rates and digitalization, we aim for continues growth. That is why we want 7-8 million investors to experience the ease of our platform by making them a client. A clear goal that we are sure we can accomplish with your help!

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

Create a meaningful user experience
Within DEGIRO we are proud of our award-winning platform. Since day one we have strived to make our platform better and more accessible for everyone. We do this to achieve our goal; make investing possible for everyone. This is where you, as a UX writer come in.  Within our Product & Innovation team, you will be the leader of UX copy, collaborating with copywriters and working with stakeholders across the organization to ensure that we understand what the clients want and build our platform to fulfill their needs. Together with your peers and stakeholders, you will ensure the UX copy tells a good and meaningful story of our platform.

Your day-to-day life
•    Improve the UX copy of the DEGIRO trading platform;
•    Work on UX copy strategy and guidelines for future platform improvement and implementation;
•    Utilizing the UX copy guideline to create user-friendly and compliant content in DEGIRO trading platform and relevant client-facing communication;
•    Collaborate with copywriters, business and regulatory stakeholders to transform the “hard copy” into “soft copy” that clients can understand and act upon easily;
•    Be the gatekeeper of the UX copy quality of the client-facing communication by coming up with innovative ideas, solving problems creatively and shaping these into clear, inclusive, and meaningful copy solutions that fulfill client needs
•    Take a balance between stakeholder feedback and the “user-friendliness” of your copywriting
•    Activate our clients with positive and clear UX copy by explaining the product features within a relatable context, making it easy to read for users in a positive and engaging tone and voice

Requirements:

We will only consider applicants for this position if they are already living in the Netherlands (for the Amsterdam office) or in Bulgaria (for the Sofia office) and have a valid work permit. We do not offer relocation or visa sponsorship for this position. 

•    A Bachelor's or Master’s degree in Languages, Communication, Journalism, Marketing or related fields. Or you could have demonstrable equivalent experience;
•    Experience in highly regulated sectors. Experience in the financial sector is preferred;
•    Over 3 years of experience writing and refining content for a retail or consumer-facing software, website, or mobile application;
•    You have a portfolio or working examples that demonstrates your knowledge of UX copywriting;
•    Flawless in English, another major European language is a plus;
•    Experience in working with designers and product development team;
•    Capable of working with stakeholders within different fields;
•    Experience in facilitating workshops and conducting user testing;
•    A mentoring mindset (we want to learn from you);

Interested? This is what we offer you

• Promise of a good work-life balance
• 30 days paid leave
• An enthusiastic and fun team to work with
• Personal and professional development with access to relevant courses
• Transport allowance or related benefits like a leased electric bike
• Pension plan
• A challenging job in an international and fast-growing company
• A competitive salary
• A lot of freedom executing your role and a chance to shape your own career
• The opportunity to participate in a new, enthusiastic team of likeminded professionals.

To make your life easier

You get the freedom to work flexible. Meaning you don’t have to work in our office every day, but we like it if you do of course! It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!

Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.

flatexDEGIRO Dutch Branch
Ian Daugherty 
Corporate Recruiter