Student Process Mgmt

Who we are

flatexDEGIRO is the leading and fastest growing online broker in Europe, based in Germany, Austria, the Netherlands, Bulgaria & UK. Over 2 million customers put their trust in us every day. We offer a wide range of independent products for the lowest fees, based on modern, in-house state-of-the-art technology.

When flatex merged with DEGIRO in July 2020, flatexDEGIRO became the largest online retail broker in Europe. In a time of bank consolidation, low interest rates and digitalization, we aim for continues growth. That is why we want 7-8 million investors to experience the ease of our platform by making them a client. A clear goal that we are sure we can accomplish with your help!

Want to know what it’s like to work for flatexDEGIRO?

Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply!

Student job IT process management

Are you curious about processes in IT? Would like to help us with Continual Optimization of process maps? Do you have an IT Service Management or Business Administration background? Then this position is for you!

We are looking for a student who wants to gain practical knowledge about the processes of an Information Technology (IT) Department, gain hands-on experience with Process Management practices and be exposed to Financial Industry regulation in the area of Information Technology and Security.

In this position, you will learn a lot about how the various IT teams work amongst each other, how the teams interacts with their stakeholders/clients/suppliers, what a regulatory compliant process document looks like and how to build a process diagram (BPMN), and you will participate in finding practical solutions for compliance with regulatory requirements and best practices (ITIL).

You will collaborate with many teams and seniority levels within the IT Department, therefore good communication skills are important. We also expect you to have the basic knowledge of how to build a process diagram, and skills on how to sustain a “helicopter view” without getting lost in the details. Note though that attention to detail is also important, and is required, however your ability to define “helicopter view” from details is crucial to effectively understand process documentation layers.

Most of all, we are looking for a proactive, eager to learn and open minded student!

Main tasks

• Supporting IT Teams in assessing their processes and related documentation for the written framework, incl. modelling of processes in BPMN 2.0
• Taking over administrative tasks for publishing process documentation, e.g. editorial reviews and translations
• Progress monitoring by creating and following up on open process management tasks (tracked via Jira Tickets)
• Participation in Process Design Workshops
• Participation in the design and implementation of resolutions for regulatory requirements
• Promote adoption of processes throughout the group
• Supporting Knowledge Management team creating process training material

Professional requirements

• Student of Computer Science/Business Administration/Business informatics (Bachelor or Master) or any other relatable background who is able to work between 16-32 hours weekly!
• Required: Proficient English skills (written and spoken)
• Beneficial: German language skills
• Beneficial: Knowledge of Best practices (ITIL, ISO, Togaf, COBIT)
• Beneficial: Basic experience working with Confluence & Jira
• Beneficial: Awareness of Financial Industry regulation (in particular KWG, MaRisk/BAIT)

Personal requirements

• Very good communication skills
• High level integrity
• Proficient analytical skills
• Understanding of and proficiency with abstraction levels (high-level vs. detailed view)
• Attention to detail
• Proactive and Independent working

Do you feel like you are missing some of these skills but that you could still be a good match. You can still apply and convince us why you should be applicable for this job. Write in your cover letter why you can do this job!

This job is only open for students already studying in The Netherlands with a strong preference for someone who lives close to, or in, Amsterdam.

Interested? This is what we offer you

• An enthusiastic and fun team to work with
• Personal and professional development with access to relevant courses
• Transport allowance
• A challenging job in an international and fast-growing company
• A competitive salary
• A lot of freedom executing your role and a chance to shape your own career
• The opportunity to participate in a new, enthusiastic team of likeminded professionals.

To make your life easier

 It’s fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape!

Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start!

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatexDEGIRO is an Equal Opportunity Employer.

flatexDEGIRO Dutch Branch
Ian Daugherty 
Corporate Recruiter